Privacy Policy

1. Information Collection

1.1 Files You Process

We do NOT collect, store, or have access to your PDF files.

• All PDF processing happens locally in your browser using JavaScript
• Your files are processed in browser memory (RAM) only
• Files are automatically cleared when you close the tab or download your processed PDF
• We have zero server storage of user files
• We cannot see your files even if we wanted to

1.2 Information We DO Collect

To provide and improve our service, we collect minimal data:

• Usage Statistics: Anonymous analytics (page views, features used, errors)
• Device Information: Browser type, OS, screen resolution (for compatibility)
• Payment Information: Processed securely through Stripe (we never see card details)
• Email Address: Only if you create an account (optional for premium users)

2. How We Use Information

We use collected data solely to:

• Provide and maintain PDF Manager services
• Process payments for premium subscriptions
• Send service-related emails (payment confirmations, account updates)
• Improve user experience and fix bugs
• Detect and prevent fraud or abuse
• Comply with legal obligations

We NEVER: Sell your data, share it with third parties for marketing, or use it for advertising.

3. Data Security

We implement industry-leading security measures:

• Client-Side Processing: Files never leave your device during processing
• SSL/TLS Encryption: All connections are encrypted (HTTPS)
• No File Storage: Zero-storage policy eliminates data breach risk
• Secure Payments: Stripe handles all payments (PCI-DSS Level 1 certified)
• Regular Security Audits: Third-party penetration testing

4. Compliance

4.1 GDPR (EU)

PDF Manager is fully GDPR compliant. You have the right to:

• Access your personal data (email: privacy@pdf-manager.app)
• Request data deletion at any time
• Export your data in machine-readable format
• Object to data processing

4.2 CCPA (California)

California residents have additional rights:

• Know what personal data we collect
• Delete personal data we hold
• Opt-out of data "sales" (we don't sell data)
• Non-discrimination for exercising privacy rights

4.3 HIPAA Friendly

Because we process files client-side without storage, PDF Manager is HIPAA-friendly for processing medical documents (though we don't provide a Business Associate Agreement).

5. Cookies

We use minimal cookies:

• Essential Cookies: For login, payment processing, and security
• Analytics Cookies: Google Analytics (anonymized IP addresses)
• No Advertising Cookies: We don't use tracking pixels or ad networks

You can disable cookies in your browser settings, though this may limit functionality.

6. Third-Party Services

We use trusted third parties:

• Stripe: Payment processing (PCI-DSS Level 1 compliant)
• Google Analytics: Anonymous usage statistics
• Cloudflare: CDN and DDoS protection

These services have their own privacy policies and security standards.

7. Children's Privacy

PDF Manager is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately at privacy@pdf-manager.app.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated "Last Updated" date. Continued use of PDF Manager after changes constitutes acceptance.

9. Contact Us

Questions about this Privacy Policy?

• Email: privacy@pdf-manager.app
• Mail: CyberLink Security, 123 Security Blvd, San Francisco, CA 94102